This policy explains how Lemon & Pear Inc., doing business as Made Clothing Co. ("we", "us") handles information when you browse this storefront, subscribe to our list, contact support, or place an order.
HOW THIS STORE IS BUILT
This storefront is a web front end. Commerce is handled by Shopify, which processes carts, checkout, payment, customer accounts and orders. Production and fulfilment are handled by our print-on-demand production partner. We do not operate a separate customer database or duplicate catalog outside Shopify.
INFORMATION WE RECEIVE
- Order information: name, email, shipping and billing address, items ordered, and order status — collected and stored by Shopify.
- Payment information: entered directly at Shopify Checkout and processed by Shopify's payment providers. We never see or store full card details.
- Email signup: the email address you submit to our Shopify customer list.
- Support messages: what you send us through the contact form or by email.
- Basic technical data such as browser type and pages viewed, used to keep the site working.
HOW WE USE IT
- To produce, fulfil and deliver your order.
- To respond to support, sizing, returns and wholesale enquiries.
- To send drop and collection updates if you subscribed — you can unsubscribe at any time.
- To detect fraud and protect the store.
WHO WE SHARE IT WITH
We share only what is needed to run the store: Shopify (commerce, payment and order processing), our production and fulfilment partner (name and shipping details required to make and post your order), and shipping carriers. We do not sell your personal information.
RETENTION
Order records are retained in Shopify for as long as needed for accounting, warranty and legal purposes. Marketing subscriptions are kept until you unsubscribe.
YOUR CHOICES
You can unsubscribe from marketing email at any time using the link in any message. To request access to, correction of, or deletion of your information, email support@madeclothingco.com. We will verify your request and respond as required by applicable law. Some records must be kept where the law requires it.
COOKIES
Cookies and similar local storage are used to keep your cart and to support Shopify Checkout. Blocking them may prevent checkout from working.
CHILDREN
This store is not directed at children under 13, and we do not knowingly collect their information.
CONTACT
Lemon & Pear Inc., doing business as Made Clothing Co. — 400 East Finley Blvd, Apt 2343, Anna, Texas 75409, United States
Privacy enquiries: support@madeclothingco.com
This is a business and correspondence address only. It is not a returns address — unauthorized returns sent here will not be processed.